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Advanced IP Scanner not starting

Hello My Advanced IP Scanner V2.5.3850 has suddenly refused to open when  I click on it. I have uninstalled it - restarted pc and redownloaded  and still wont open when I double click it. I am using Windows 10 1909.  Any suggestions would be appreciated. Thanks Gary
Comments 5
07/24/2020 14:51:25

You need to remove this registry branch
and install it again.
07/25/2020 06:16:23
Hi Thanks I did as you suggested but unfortunately same result
07/27/2020 16:06:16

How do you install and run the program? is it shown in Task Manager?
07/28/2020 01:50:29
Hi I install it using the installer Advanced_IP_Scanner_2.5.3850.exe. I have tried clicking on the exe file and running it as administrator and same result and no I cannot see it in task manager. When I doubleclick the icon I get a brief view of the hourglass and then nothing - as if I hadn't clicked at all. I put another new drive into my pc and formatted that and installed windows 2004 and it ran once and now has the same issue as my previous drive. Thanks Gary
07/31/2020 15:19:20

Could you please submit a ticket?
We`ll do our best to help you to fix this problem.
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